Privacy Policy

1. Data Processed

The service may process the following data:

• •messages sent by visitors to the User's website,
• •name, email address, and/or phone number provided voluntarily,
• •basic technical information (date, time, browser).

Messages sent through the contact form may be processed through Formspree and Telegram for delivery to the Provider.

2. Purpose of Processing

Data is processed exclusively to:

• •answer automated inquiries,
• •forward messages to the User's email,
• •improve service operation.

The Provider does NOT sell, rent, or trade personal data.

3. Role of the Provider

The Provider acts as a data processor, while the User acts as the data controller with respect to their end customers.

The User is responsible for:

• •informing end customers about use of the chat,
• •obtaining necessary consents,
• •complying with applicable data protection regulations.

4. Storage and Security

The Provider implements reasonable measures to protect data, but does not guarantee absolute security.

The Provider will not be liable for unauthorized access resulting from:

• •external vulnerabilities,
• •misuse of the system by the User,
• •third-party failures.

5. Data Retention

Data will be retained only for as long as necessary to provide the service or comply with legal obligations.

6. Data Subject Rights

Any request related to access, correction, or deletion of data must be directed to the User, who is the primary controller of the collected data.

7. International Transfers

Data may be processed on servers located outside the User's country, depending on the infrastructure used.

8. Changes to This Policy

This Policy may be modified at any time.

Continued use of the service implies acceptance of the changes.